Privacy policy

Privacy Policy


Last Updated: 05/07/2026

Welcome to FRESHSPI . We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit FRESHSPI or purchase our products through our website.

1. Information We Collect

When you use our website, we may collect the following information:

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping and Billing Address
  • Order Details
  • Payment Information (processed securely through third-party payment providers)
  • Device Information, IP Address, Browser Type, and Cookies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support.
  • Send order confirmations, invoices, and shipping updates.
  • Improve our website, products, and services.
  • Prevent fraud and maintain website security.
  • Send promotional offers and newsletters (only if you have opted in).

3. Payment Security

Your online payments are processed through trusted and secure payment gateway providers. FRESHSPI does not store your debit card, credit card, UPI PIN, CVV, or internet banking credentials. All payment information is encrypted and handled according to industry security standards.

4. Cookies

Our website uses cookies and similar technologies to:

  • Improve website performance.
  • Remember your preferences.
  • Analyze website traffic.
  • Provide a better shopping experience.

You can manage or disable cookies through your browser settings.

5. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

We may share your information only with:

  • Delivery and logistics partners for shipping your orders.
  • Payment gateway providers for processing payments.
  • IT service providers who help operate our website.
  • Government or legal authorities when required by applicable law.

6. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no online transmission or storage system can be guaranteed to be 100% secure.

7. Your Rights

You have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal data, subject to legal obligations.
  • Withdraw consent for promotional communications at any time.

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

FRESHSPI does not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with the revised "Last Updated" date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:

FRESHSPI
Customer Support: +91 99950 63355
Email                      : alvsventures@gmail.com